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Huge industrial transformation

Tom Nathan speaks to TUC General Secretary Paul Nowak about the enormous significance of the Employment Rights Act, his views on working with the civil service and why his next holiday will take place in Milton Keynes.

“Without any danger of hyperbole, the biggest upgrade in workers’ and union rights in more than generation”. This is TUC General Secretary Paul Nowak’s emphatic assessment of the Employment Rights Act 2025 (ERA).

Nowak says this piece of legislation will be “transformational” as it covers a wide range of individual employment rights, including “the right to guaranteed hours contracts so that people don’t have the insecurity of things like zero-hours contracts, protection against fire and rehire, day one rights to things like flexible working, improved parental leave protections against sexual harassment… the list goes on, and on, and on”.

The ERA became law at the very end of 2025, when it eventually passed through the House of Lords after parliamentary ‘ping-pong’. The Act is a cornerstone of the government’s ‘Plan to Make Work Pay’. However, the context and background for the ERA stretches back much further than the last General Election and is bigger than one party or government.

Unions have been campaigning for many of these improvements for decades, and took a leading role in getting the Bill passed with as few amendments as possible. In Nowak’s words, “we played a critical role in campaigning for, lobbying for, and securing” the ERA.

Nowak also praises that this is not only an upgrade in workers’ rights, but the first time in his lifetime that a government has repealed anti-union legislation. The Act also repeals the Strikes (Minimum Service Levels) Act 2023 and the majority of the Trade Union Act 2016.

Union democracy is also a winner of the ERA, according to Nowak. The Act will allow unions to use electronic balloting for the first time, not only for industrial action, but for internal union elections such as General Secretary and President. This is currently due to take effect in August 2026.

Reducing bureaucracy, by no longer requiring members to participate in statutory elections via post, is “overdue” and “a no-brainer” as it “will increase democratic participation”, believes Nowak. “Not just in terms of bringing unions into the 21st century and being able to allow union members to exercise their democratic voice, it does practically save unions money” that can be better spent on serving members – directly benefitting the FDA.

This update brings trade unions in line with rules surrounding political parties. Under previous governments when a Prime Minister stepped down, their successor as Party leader (and therefore Prime Minister), was able to be elected via online balloting.

Nowak explains that “everybody expects to do everything on their smart phone, whether it’s … online banking, online shopping, filling in your tax returns… You should be able to participate in the democracy of a union online as well”.

This is part of futureproofing unions, trying to “make the union relevant to the members of today, and the members that we aspire to recruit tomorrow. The FDA, I think, has been at the forefront of this”, he adds.

“Quite often, particularly with people working flexibly… it’s important that unions can talk to members where they are”.

The Act also aims to modernise trade union legislation in other ways, including new rights for trade unions representatives, introducing a duty for employers to inform workers of their right to join a trade union, and better access to workplaces, including digital workplaces, in recognition of the hybrid world of work.  

“Access isn’t just about a physical workplace. We want to make sure that people have the opportunity to influence their policies in the union, to make sure that they’ve got a real voice in the union, to make sure that the union is diverse and representative. And I think opening up unions online gives members more opportunities to do that”.

Paul Nowak

TUC General Secretary

We’re trying to make the union relevant to the members of today, and the members that we aspire to recruit tomorrow. The FDA has been at the forefront of this.

However, many of the measures remain in early and undefined stages. What will this all look like in practice?

“There’s things that we’ve got to get right”. Nowak adds, “there is going to be lots of wrangling over the next few months and the next year over detail of the Employment Rights Act, we’ve got to make sure the Act, from our perspective, is absolutely watertight, it does what it says it’s going to do, delivers real benefits in workplaces”.

“I think that Dave Penman will play a really important role… Not only as the General Secretary of the FDA, but on the ACAS Council as well”.

Penman was appointed to ACAS’s independent governing body in 2025. The Council governs the organisation’s strategic direction, policies and priorities – including their Codes of Practice, which set the minimum standard of fairness that employers should follow. In the coming months, new Codes of Practice will be produced to ensure employers and workers understand the changes made in the ERA.

Beyond the legislation, the ERA represents an important moment for industrial relations. Nowak says he thinks “the ERA is really important to just setting down a marker that says, actually, we think when people go to work, they should be treated with respect, they should be able to have decent wages, and they should have some job security.

“[Roughly] eight million people will get sick pay from day one for the first time starting in April because of that ERA that unions campaigned for. So the Act in and of itself… is really important. But we are interested in a wider sort of conversation about the role that unions play in the modern economy.

“I talk to employers’ representatives all the time. I think there’s shared agendas around things like skills, how we improve the skills system in this country, how we get employees to invest more in skills… how we solve the UK’s long-running productivity problem”.

On the productivity point, Nowak highlights the TUC’s assessment, cited by the Department for Business and Trade, which found the ERA could generate “something like a £10 billion productivity boost to the UK economy through reduced absenteeism, more effective employee engagement, reducing the costs disputes”.

The TUC acts as the coordinating body for its 47 affiliate member unions, collectively representing 5.3 million workers across the UK. It is a stakeholder of government, and the General Secretary is often given the opportunity to see the civil service in operation.

What is Nowak’s experience of working with the civil service? “Civil servants get a bad press… no service is perfect, but I’ve been incredibly impressed by the work that civil servants have done”.

He points to the ERA as an example of this. “Labour came into government in July 2024 with a commitment to bring forward the Employment Rights Bill within the first 100 days of a Labour government. That was a huge ask. And that involved people that were working in the Deputy Prime Minister’s office and MCHLG in the DBT, right across government. And it wouldn’t have happened if it hadn’t been for the work of civil servants… if you’ve got a government that is serious about delivering change, and that was the one word on the front of Labour’s manifesto in July 2024, then you need a civil service that’s geared up to deliver that change as well… I think the civil service has proven that it’s up to the task”.

Paul Nowak

TUC General Secretary

Civil servants get a bad press… no service is perfect, but I’ve been incredibly impressed by the work that civil servants have done.

From Royal Assent in December 2025

  • the repeal of the Strikes (Minimum Service Levels) Act 2023

From February 2026

  • the repeal of the great majority of the Trade Union Act 2016, thereby simplifying requirements on trade unions, including in relation to industrial action and political funds 
  • removing the 10-year ballot requirement for trade union political funds
  • simplifying industrial action notices and industrial action ballot notices
  • protections against dismissal for taking industrial action
  • employees that are newly eligible for ‘Day 1’ Paternity Leave and Unpaid Parental Leave can give notice

From April 2026

  • the repeal of the levy that trade unions and employer associations pay to the Certification Officer
  • collective redundancy protective award – doubling the maximum period of the protective award
  • ‘Day 1’ Paternity Leave and Unpaid Parental Leave
  • whistleblowing – strengthening protections for workers who ‘blow the whistle’ on sexual harassment
  • Bereaved Partners’ Paternity Leave – (non-MWP measure) will enable bereaved fathers and partners to take up to 52 weeks of paternity leave if the mother or primary adopter dies within the first year of the child’s life 
  • Statutory Sick Pay (SSP) – removing the Lower Earnings Limit (LEL) and waiting period
  • action plans on gender equality and supporting employees through the menopause (voluntary)
  • menopause guidance
  • simplifying trade union recognition process
  • the establishment of the Fair Work Agency

From August 2026

  • electronic and workplace balloting for Statutory Trade Union Ballots

For further measures taking place from October 2026 into 2027, please visit www.gov.uk/government/publications/implementing-the-plan-to-make-work-pay-and-employment-rights-act

One of the roles Nowak held at the TUC prior to becoming General Secretary was Head of Organising – helping unions to increase their influence by growing membership, training union officials, and capitalising on workplace issues.

Over the last decade the FDA’s membership has grown by 75% to unprecedented levels. However, as whole, union membership across the UK has remained static. From his position as TUC General Secretary, working across the union movement, what is Nowak’s reading of this trend?

“If you look across the last four or five years, our membership has basically been flat…In the public sector, we went through…  years of austerity, pay freezes, pay caps, dramatically cut the number of people working in the public sector, and then we went through Brexit, the pandemic, the cost-of-living crisis. The fact that unions have managed to maintain their membership, I think, is a small positive”.

However, he warns, “none of us can be complacent or happy that union membership, particularly in the private sector, is effectively a minority sport. Seven in eight workers in the private sector won’t be union members, and that’s a problem. We’ve really got to think about how we reach out to those non-union members. I think we’ve got an opportunity with the ERA to use those new provisions in the private sector, in particular, to go out and, and raise our membership and make unions relevant to the next generation of workers.

“I’m confident that we can use the legislation to grow. I don’t want to take away from the efforts that unions have made in the last few years because I think we’ve had unions organising in quite difficult circumstances, a hostile political environment, in the private service sector in particular, big issues around access to workers and all the rest of it. But we have got to use this new legislation to grow and to take trade unionism up to the next generation of workers.”

“For me, the real test of the ERA… will be, in three- or four-years’ time, have we grown trade unions? Have we taken trade unions into more workplaces? Have we made trade unions more representative, more diverse? I think that’s a big collective challenge to the whole of the movement.”

A challenge that is not currently addressed in the legislation is supporting workers through large-scale industrial transitions. For example, the regulation of artificial intelligence and its role in the workplace. “How do we make sure some of that productivity benefit [from AI] is shared by workers? How do we make sure that people are properly supported during the transition?

“Employers can’t use AI and digital technology to, for example, recruit by algorithm, performance management, discipline workers being disciplined, intrusive monitoring and surveillance.”

Nowak also highlights Net Zero as another transformative challenge unions and their members will have to contend with. “We need to be supporting people through what is going to be a huge industrial transformation”.

 “I don’t think our skills system or our social security system is geared up to support people through those big industrial transitions… there’s a whole area of work there”.

Nowak would also like to see changes to corporate governance.

“In the vast majority of our European counterparts, workers have agency on things like company boards, and I would like to see workers sat round the table having the opportunity to influence the big strategic decisions that impact on their working lives. That wasn’t a feature of the Employment Rights Act, but I think corporate governance would be good for workers. “This would introduce a little bit of long-termism and different perspectives into Britain’s boardrooms”.

Making sure that the right framework is in place, not just to respond to the immediate, changes, but so that “people can plan, and prepare, and know what’s coming down the line and employers have to consult with them about what introduction in new technology means, and they have to support, support through the transition. The more we can get on the front foot on that, the better”.

Nowak names examples of unions already doing innovative work to grow membership in the private sector, including GMB who have signed agreements with Uber and Deliveroo. GMB have taken employers to court “to prove that these are workers. I think the more that we can, break into those new areas, the better, the platform economy”.

He also points to the work Bectu, Equity and the Musicians’ Union are doing “organising in what was the original gig economy… to support members when they don’t have a traditional workplace or a traditional relationship with, with an employer”.

Nowak says the TUC are looking at these examples closely. “If you think about the scale of the organising challenge, there’s what twenty-five, twenty-six million people out there who aren’t members of any union whatsoever. We’re not going to organise them workplace by workplace, individual member by individual member. We’re going to have to think about how we scale up our organising efforts across whole sectors, and I think that requires unions to work together”.

To ensure sustained growth, unions must ensure that they have a strong and organised rep base, that continues to grow with their membership. “Reps are the backbone of the trades union movement. It sounds like a cliché but it’s absolutely true”, continues Nowak, “it’s what sets us apart… we’re not a think-tank, we’re not just lobbying organisations, we’re not a legal organisation – we’re a trades union movement. Our uniqueness is based on the fact we’ve got people in workplaces who understand the issues that matter to their colleagues, who understand their work, who’ve got the relationships with managers. And the more people we’ve got active at the workplace, the more lay representatives… the more likely we are to prove that we’re relevant to members, the more likely we are to get good outcomes for members”.

Nowak doesn’t want the ERA to result in a huge spike in employment tribunal cases. “I think that would be an absolute failure”. What he wants to see is “union reps, standing up for their members locally, negotiating with employers locally, resolving disputes at a workplace level. That’s the real value of unions. Nobody wants to get bound up in complex, expensive legal processes”.

“I’ve got a huge amount of time and respect for Dave Penman. I think he does an incredible job as FDA General Secretary. But ultimately, unions aren’t just about General Secretaries or full-time officers. It’s about the local rep. And if you’ve got a good local rep who’s visible, who’s confident, who’s been trained by the union, then people are more likely to join the union and more likely to think the union’s doing a good job.

“The more local reps we’ve got, the better… the more diverse our reps base, the better as well… We do have to open our, open up our rep space to more women, more Black workers, more young workers as well, because we want a genuinely representative diverse base”.

He adds that the ERA also brings new opportunities for unions to grow rep numbers with new rights for equality reps. “We saw this previously under the last Labour government with union learning reps, who brought people into reps’ roles that didn’t necessarily want to be the office rep or the shop steward, but were interested in doing the work around union learning. I think we need to open up unions to as many opportunities as possible to get involved in unions”.

Union learning – the education and skills functions of trade unions – not only provides an opportunity for more reps to get involved, for the FDA it has been a successful recruiter too. FDA Learn, which provides high-quality learning and development to approximately 9,000 civil servants every year, has seen members join the union to access resources such as our Civil Service Strengths workshops, who had never previously considered joining a union.

“If you go back to 1868”, says Nowak, “the founding meeting of the TUC, vocational training was on the agenda. Education, training, and skills have always been part and parcel of what we do…, it’s part of our DNA”.

“UK employers spend about half the EU average on education and training”, he continued. “I think we’ve got to ask UK employers to raise their game”.

Paul Nowak

TUC General Secretary

Ultimately, unions aren’t just about General Secretaries or full-time officers. It’s about the local rep.

although Nowak has spent 20 years working in London for the TUC, away from work his family home always been in Birkenhead on the Wirral. When he is down south during the week, Nowak has a narrow boat on the Grand Union Canal. “This is the sort of job that is all-consuming”, he explains… but once you’re on the boat and, even though you’re only moving at three miles an hour, you’ve always got concentrate on steering the boat or going through locks, it’s impossible to take phone calls and it’s impossible to check emails, it’s an opportunity to switch off”.

“This year for my big holiday I’ll be taking the boat out to Milton Keynes… Not many people can say that Milton Keynes is their holiday destination, but for me, it’s a great base stop when I’m down there”. Nowak is also a dedicated Everton Football Club fan, which he says “is a little bit like being a trade unionist, it’s the school of hard knocks”. He jokes that there must be “something in the water in Merseyside… it’s a city with a tradition of trade unions and I think it’s still got the highest union density anywhere in the country”. He adds that one stage, Evertonians made up the single biggest coherent bloc on the TUC General Council. Nowak ended by wanting to reassure readers, “we are an equal opportunities employer. We do employ Liverpool fans at the TUC”.

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